The comments under your posts and ads are full of buyers, questions, and complaints, in public, for everyone to see. Nautix monitors every comment and responds or routes it instantly, before it's missed or festers.
'How much?' under your ad is a ready buyer. Miss it, and a competitor's faster reply wins them.
An angry comment left visible for hours tells every potential customer to stay away.
A single ad can generate hundreds of comments. No one can watch them all, all the time.
Every comment is read, classified, and handled the moment it appears.
Nautix watches all comments on your posts and ads across Instagram and Facebook in real time.
Real-time across all posts
It tells a buying question from a complaint from a compliment from spam, and treats each appropriately.
Intent detection engine
It can reply in the comment, or move the conversation privately to a DM to close the sale or resolve the issue.
Public + DM dual response
Sensitive complaints or complex questions get flagged and routed to your team with full context.
Smart escalation
Every comment on every post and ad, monitored the moment it appears.
Distinguishes buyers, questions, complaints, and spam - and handles each the right way.
Replies in the comment thread, or moves the conversation to a private DM to close.
Flags and surfaces negative comments fast, so complaints never sit unaddressed in public.
Hides or ignores spam and abuse automatically, keeping your comments clean.
Turns a public commenter into a private lead in your inbox - where you can actually sell.
Whatever you post, the comments are full of customers. Nautix catches them.
Comments asking 'do you cover my area?' on a coverage-expansion post get an instant reply and a coverage check, turning curiosity into a new connection.
A returning customer comments on your latest post to reorder or ask about a new offer. Nautix recognises them, pulls their history, and responds or moves them to DM before the moment passes.
'How much?' and 'do you deliver to...?' under a product ad get an instant reply and a path to purchase - capturing impulse buyers in the comments.
The comments under your posts and ads are full of buyers, questions, and complaints, in public, for everyone to see. Nautix monitors every comment and responds or routes it instantly, before it's missed or festers.
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