Your shop window, inside WhatsApp.
Keep your WhatsApp catalogue up to date from Nautix. ACT shows customers the right products, turns their cart into an order and invoice, sends the payment request and confirms when it’s paid.
Running customer conversations for WhatsApp-first businesses
Edit it here. It’s live on WhatsApp.
Products you create or edit in Nautix are written straight to your WhatsApp catalogue. No Commerce Manager, no second copy. Try changing the price.
Show them the product, not a link to a website.
One chat, one order, one receipt.
Watch ACT show the cakes, build the order, send the M-Pesa prompt and confirm the payment, while the order fills in on your side.
- CATALOGUEProducts sent from your live catalogueIn stock only · prices from Meta
- ORDER · OPENOrder created · KES 3,9002 items · channel WhatsApp
- INVOICEInvoice and M-Pesa promptINV-1761552841-1 · STK push to the chat’s number
- PAIDInvoice and order marked paidM-Pesa reference QJL4RT8N2B
- CONFIRMATIONConfirmation sent with the receiptTurned on in Payment messages
Every order from every chat, in one list.
Orders made by ACT, by your team from the chat, or from the Orders page. Filter by status, channel or invoice, invoice in bulk, and export to CSV.
| Order | Customer | Items | Total | Status | Channel | Created |
|---|---|---|---|---|---|---|
| Achieng O. | 2 items | KES 3,900 | Paid | Today 09:14 | ||
| Westgate Salon | 3 items | KES 7,350 | Partly paid | Today 08:10 | ||
| Hillcrest School | 1 item | KES 15,500 | Invoiced | Yesterday | ||
| Peter W. | 1 item | KES 2,800 | Open | Yesterday |
- Created by Joy N.
- Invoice created
- KES 3,000 recorded · cash
- Reminder 1 of 3 sent
Half in cash today, the rest on the link.
Record a cash, bank or M-Pesa payment for any amount and the invoice shows what’s left. The payment link always asks for the remaining balance, and every payment has its receipt.
- Download the invoice PDF or open its public page
- Generate, copy or disable payment links
- Check a pending payment’s status on demand
A thank-you when it lands, a nudge when it doesn’t.
Set it once in Catalog settings. Confirmations go out on their own, and reminders follow up unpaid invoices on your schedule.
- 24 hoursFirst reminderWith the balance and the payment link
- +3 daysSecond reminderOnly during business hours
- +3 daysLast reminderThen the link can expire after a grace period
What’s owed, and what needs a look.
Catalogue & order questions.
What shops ask before they take orders and payments in WhatsApp.
Ask ACT, running on this site, or bring your product list to a 20-minute Workflow Review.
In Nautix. Creating, editing or deleting a product writes it straight to your WhatsApp catalogue, and the product list is read back from it, so both always match.
Yes. Turn on the catalogue and cart for your WhatsApp profile, and ACT can check out the customer’s cart into an order and invoice, then send the payment request.
Yes. Record a cash, bank or M-Pesa payment for any amount and the invoice shows as partly paid with the balance. The payment link always asks for the remaining balance.
An M-Pesa prompt straight to the customer’s phone through your paybill or till, or a Paystack link for card, mobile money and bank transfer. Your team can also record cash and bank transfers.
If you turn reminders on. You choose when the first one goes, how often after that and how many, and they stop as soon as the invoice is paid or the customer replies STOP REMINDERS.
Sell from the chat and get paid there.
Tell us what you sell and how you take payment. We’ll set up the catalogue, the order flow, M-Pesa or Paystack and the payment messages.