The rules for using Nautix products, services, APIs, and content.
By accessing or using Nautix, you agree to these Terms and all referenced policies (Privacy Policy, DPA, Acceptable Use). If you use Nautix on behalf of an organization, you represent that you are authorized to bind that entity and that it accepts these Terms.
You must be at least 18 and able to form a contract. Keep account credentials confidential and notify us immediately of any unauthorized use. You are responsible for activity under your account, including by your personnel and contractors.
You control the content you send and must obtain all necessary consents from recipients. You will honor opt-outs, include required disclosures, and comply with WhatsApp template rules. We may block traffic that violates policy or law.
You own your data. We process it solely to deliver and secure the service, subject to the Privacy Policy and any Data Processing Addendum (DPA). You are responsible for lawful collection, notice, consents, and accuracy of instructions you provide to us.
Connecting external systems is at your option. You authorize us to exchange data with those services per your configuration. Their terms and privacy policies govern their use of data; Nautix is not responsible for third-party acts or omissions.
Paid plans, messaging fees, and taxes are invoiced per your order or pricing page. Late payments may incur suspension or interest where permitted. All fees are non-refundable unless required by law or expressly stated otherwise.
We may modify features, limits, or interfaces. Material changes will be communicated in-product or by email. Continued use after changes means you accept them.
We may suspend or terminate access for policy violations, non-payment, security risks, or legal exposure. You may terminate by closing your account; accrued fees remain due. Upon termination we will delete or return data per policy, subject to legal retention requirements.
We and our licensors retain all rights to the service. You receive a limited, non-exclusive, non-transferable license to use Nautix during your subscription. Feedback may be used to improve the service without obligation or attribution.
Both parties will protect non-public information shared under these Terms with the same care used for their own. Exceptions include information that is public, independently developed, or received without breach.
Nautix is provided “as is.” We do not warrant uninterrupted or error-free service. To the maximum extent allowed by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
To the extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, lost profits, or loss of data. Our total liability under these Terms is capped at fees paid by you in the 12 months before the claim.
You will defend and indemnify Nautix from claims arising from your content, use of the service in violation of law or these Terms, or misuse of third-party services you connect. We will notify you promptly and cooperate at your expense.
These Terms are governed by the laws of Kenya, without regard to conflict rules. Courts in Nairobi have exclusive jurisdiction, unless another venue is required by law. You waive class actions and agree to bring claims individually.
We may update these Terms. We will notify you of material changes. Continued use after the effective date means you accept the updated Terms.
Email legal@nautix.io or write to Nautix Legal, The Piano, 8th Floor, Brookside Drive, Westlands, Nairobi.
