Never miss a lead
Capture inquiries after hours, on weekends, and during campaigns.
When your customers
reach out.
Nautix is solvingqualifyingconverting
Nautix reads customer messages, checks your live business context, and resolves issues across Instagram, Facebook, and WhatsApp without a human in the loop.
Trusted by leading teams across industries
Everything you need to growacross marketing, sales, and support.
Nautix supports every stage of the customer journey.
Segment by intent
Separate buyers, repeat customers, and support requests automatically.
Re-engage warm audiences
Bring back interested prospects with timed nudges and reminders.
Launch campaigns faster
Send promotions and announcements without manual broadcast work.
Qualify in minutes
Capture budget, need, authority, and timeline from the first exchange.
Route the right offer
Match each buyer to the right product, plan, or next step.
Close inside chat
Collect payment or confirm the next action without leaving the conversation.
Surface hot leads
Highlight buyers showing strong intent so your team acts faster.
Resolve Tier 1 issues
Handle billing, outages, order status, and account questions automatically.
Send proactive alerts
Update customers before they ask about problems, reminders, or delays.
Escalate with context
Hand off only the exceptions, with full conversation history attached.
Reduce team load
Let your team focus on edge cases instead of repetitive requests.
Build AI agents your team will actually use.
Nautix lets your team define what an agent can resolve, when it should escalate, and which actions it can take across your channels. The result is an always-on execution layer, not just another bot.
Visual Agent Builder
Build agents with flows, rules, and actions your team can manage without engineering bottlenecks.
Handles Off-Script Conversations
Go beyond rigid chatbot trees with agents that adapt when customers ask unexpected questions.
Deploy Across Channels
Launch the same agent on WhatsApp, Instagram, and Facebook without rebuilding it for each channel.
Acts on Business Context
Give agents the context they need so they can diagnose, update, qualify, and confirm in real time.
Human Handoff When Needed
Escalate to a teammate with full context when judgment, approval, or intervention is required.
Train, Test, Improve
Review conversations, refine logic, and improve agent performance over time as your use cases expand.
Purpose-built.Not adapted.
Generic tools require you to adapt your business to their workflows. Nautix was built for four specific industries, with the payment rails, workflows, and operational logic each one actually needs.
Internet Service Providers
Support and collections on autopilot.
Handles support automatically: reboots routers, reactivates suspended accounts, collects overdue payments, and sends proactive outage alerts before subscribers call.
In action
See ISP Demo AI reboots an ONU remotely via SmartOLT and confirms resolution to the subscriber in under 3 minutes. No agent. No call.
Real Estate
From comment to site visit.
Captures leads from Instagram and Facebook, qualifies buyers on budget, bedrooms, and location, and books site visits automatically while your agents sleep.
In action
See Real Estate Demo Instagram comment at 9:47pm, buyer qualified by AI, WhatsApp site visit booking confirmed at 9:55pm. Eight minutes. Zero agent involvement.
Ecommerce
Turn DMs into confirmed orders.
Responds to every DM instantly, confirms stock availability, initiates payment inside the conversation, and sends dispatch and delivery notifications automatically.
In action
See Ecommerce Demo Instagram video goes viral at midnight, Nautix handles every DM simultaneously, payments are collected, and confirmed orders are in by morning.
Finance
Resolve, collect, and renew inside chat.
Handles SACCO and MFI member queries, runs repayment collection via card or mobile money, delivers certificates quickly, and automates premium renewal before policies lapse.
In action
See Finance Demo A SACCO member checks loan eligibility in WhatsApp, gets the result in 30 seconds, and starts the application flow without visiting the branch.
What our customers say about Nautix
Frequently askedquestions
- Is Nautix a chatbot?
No. Chatbots follow pre-set scripts. Nautix reads customer messages, uses the business context available to it, and takes action across marketing, sales, and support. It can qualify leads, resolve service issues, collect payments, trigger workflows, and escalate with full context when needed.
- Which channels does Nautix work on?
Nautix works across WhatsApp, Instagram DMs and comments, Facebook Messenger, and Facebook comments. It can engage, qualify, support, and resolve on the channel the customer used, while preserving context across the full customer journey. No inbox switching. No lost conversation history.
- How long does setup take?
The Starter plan can go live in 48 hours. The Growth plan typically takes 5 working days. The Scale plan usually takes 7 to 10 working days. Timing depends on your channels, workflows, and integration requirements. Setup includes channel connection, workflow configuration, integration work where needed, and testing with real interactions before launch.
- Can Nautix work with our current setup?
Yes. Nautix can fit into the channels, workflows, and operational data your team already uses. If your setup is still manual, Nautix can also start from a structured spreadsheet or another regularly updated data source. The exact setup depends on what needs to be connected and how much automation you want from day one.
- What happens when Nautix cannot resolve something?
Nautix escalates to a human agent with the relevant context from the conversation and the actions it has already taken. Your team can pick up from there without forcing the customer to start over.
- Is payment integration included in all plans?
Yes. Payment integration is available across all Nautix plans. Supported payment methods depend on your market and implementation. Nautix can initiate payment in the active conversation, confirm status in real time, update the workflow, and send confirmation automatically.
- What if our customers prefer talking to a human?
Most customers prefer getting their problem solved quickly. When a customer explicitly requests a human, Nautix escalates immediately with full context. Human interaction is preserved for the moments where it genuinely adds value.
- Is our customer data safe?
Nautix is designed to minimize sensitive data exposure. Sensitive checks and actions can be handled in real time, conversation logs are encrypted, and access is permission-based. Data-handling requirements can be configured to match your market and compliance needs.
- Do you offer a trial or pilot?
Yes. We offer a 14-day performance pilot for new clients. If Nautix does not measurably improve your response time, resolution rate, or lead follow-up consistency within 14 days, you do not pay for that period.
- How is Nautix different from Wati or Respond.io?
Tools like Wati and Respond.io help teams organize and route conversations. Nautix is built to do the work inside the conversation itself: qualify leads, resolve routine issues, trigger backend actions, collect payments, and escalate only when human judgment is needed. It is not just inbox management. It is an execution layer.
Your next customer is
expecting more than a reply.
Book a 15-minute live demo and see Nautix working across your real channels, workflows, and customer journeys. We will show you how it can qualify leads, resolve issues, and move conversations forward without the usual manual back-and-forth.
14-day pilot - If Nautix does not work the way we showed you, you do not pay for that period.