Never miss a lead
Capture inquiries after hours, on weekends, and during campaigns.
One AI. Every channel. Resolves, not just responds.
When your customers
reach out.
Nautix is solvingqualifyingconverting
Nautix engages leads and resolves customer conversations across Instagram, Facebook, and WhatsApp. Not just another chatbot. Nautix uses AI-powered workflows to take action.
60 sec
Average response time across all channels
60–80%
Of Tier 1 queries resolved without agent involvement
24/7
Coverage across WhatsApp, Instagram, and Facebook
Deployed across ISPs · Real Estate · Ecommerce · SACCOs · Microfinance · Insurance
Everything you need to growacross marketing, sales, and support.
Nautix supports every stage of the customer journey.
Segment by intent
Separate buyers, repeat customers, and support requests automatically.
Re-engage warm audiences
Bring back interested prospects with timed nudges and reminders.
Launch campaigns faster
Send promotions and announcements without manual broadcast work.
Qualify in minutes
Capture budget, need, authority, and timeline from the first exchange.
Route the right offer
Match each buyer to the right product, plan, or next step.
Close inside chat
Collect payment or confirm the next action without leaving the conversation.
Surface hot leads
Highlight buyers showing strong intent so your team acts faster.
Resolve Tier 1 issues
Handle billing, outages, order status, and account questions automatically.
Send proactive alerts
Update customers before they ask about problems, reminders, or delays.
Escalate with context
Hand off only the exceptions, with full conversation history attached.
Reduce team load
Let your team focus on edge cases instead of repetitive requests.
Build AI agents your team will actually use.
Your team handles nuance well, but they cannot be online 24/7. Nautix lets you build AI agents that stay on, adapt when customers go off-script, and take action across WhatsApp, Instagram, and Facebook.
Visual Agent Builder
Build agents with flows, rules, and actions your team can manage without engineering bottlenecks.
Handles Off-Script Conversations
Go beyond rigid chatbot trees with agents that adapt when customers ask unexpected questions.
Deploy Across Channels
Launch the same agent on WhatsApp, Instagram, and Facebook without rebuilding it for each channel.
Connects to Your Systems
Let agents check accounts, trigger workflows, update records, and take action in real time.
Human Handoff When Needed
Escalate to a teammate with full context when judgment, approval, or intervention is required.
Train, Test, Improve
Review conversations, refine logic, and improve agent performance over time as your use cases expand.
Purpose-built.Not adapted.
Generic tools require you to adapt your business to their workflows. Nautix was built for four specific industries, with the integrations, local payment rails, and workflows each one actually needs.
Internet Service Providers
Support and collections on autopilot.
Handles support automatically: reboots routers, reactivates suspended accounts, collects overdue payments, and sends proactive outage alerts before subscribers call.
In action
See ISP Demo AI reboots an ONU remotely via SmartOLT and confirms resolution to the subscriber in under 3 minutes. No agent. No call.
Real Estate
From comment to site visit.
Captures leads from Instagram and Facebook, qualifies buyers on budget, bedrooms, and location, and books site visits automatically while your agents sleep.
In action
See Real Estate Demo Instagram comment at 9:47pm, buyer qualified by AI, WhatsApp site visit booking confirmed at 9:55pm. Eight minutes. Zero agent involvement.
Ecommerce
Turn DMs into confirmed orders.
Responds to every DM instantly, confirms stock availability, initiates payment inside the conversation, and sends dispatch and delivery notifications automatically.
In action
See Ecommerce Demo Instagram video goes viral at midnight, Nautix handles every DM simultaneously, payments are collected, and confirmed orders are in by morning.
Finance
Resolve, collect, and renew inside chat.
Handles SACCO and MFI member queries, runs repayment collection via card or mobile money, delivers certificates quickly, and automates premium renewal before policies lapse.
In action
See Finance Demo A SACCO member checks loan eligibility in WhatsApp, gets the result in 30 seconds, and starts the application flow without visiting the branch.
Integrations
Autonomous workflows Nautix can run for your team.
See how we help your team solve today’s biggest challenges.
Solutions
AI-Powered Automation Solutions
Offers a unified platform that fosters innovation while providing end-to-end data management.
Fast and Reliable
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Discover Data Everywhere
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Enrich Data with Context
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Risk Management
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Privacy Compliance
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Third-Party Management
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Say goodbye to the hassle of multi-tasks
Managing multiple tasks with AI automation.
No credit card required!
Pricing
Simple, scalable pricing
No extra charges. No hidden fees.
Real-time tracking and notifications
Real-time analytics
CRM and Zapier integrations
Files uploads
User performance
Unlimited team workspaces
SSO support and custom user roles
Approval workflows
Salesforce integration
Bulk send & Forms
Business
$29
Per month billing yearlyUnlimited
Unlimited users
Unlimited forms
Get started
Billed $348 per year.
Results
What happens when businesses run onNautix.
Residential ISP · 1,200 subscribers
The situation
Support teams were spending most of the day on "no internet" and billing queries. Facebook complaints piled up publicly, and there was no after-hours coverage.
The result
Tier 1 load dropped in the first month. ONU reboot time moved from a 30-minute average to under 3 minutes, and public complaints stopped sitting unanswered on Facebook.
Property Developer · 3 active projects
The situation
Facebook and Instagram ads were generating high intent inquiries every week, but most leads were not followed up within 24 hours and site-visit conversion lagged.
The result
Site visits booked increased in Month 1. Every social inquiry received a response within 60 seconds, and post-visit follow-up ran automatically for every prospect.
Fashion Ecommerce Brand · Social-native
The situation
The founder was juggling four platforms manually. A viral Instagram post created too much DM volume to handle, and purchase conversations were being abandoned.
The result
Confirmed paid orders were processed overnight from the viral post. DM response time dropped from hours to under 60 seconds, and stalled purchase conversations were recovered automatically.
Deposit-Taking SACCO · 3,500 members
The situation
Front-office staff were answering member queries on personal WhatsApp numbers for hours each day, with no audit trail and no after-hours member service.
The result
Front-office query volume dropped within 30 days. Loan eligibility prequalification became available 24/7 on WhatsApp, and every interaction was logged with a full audit trail.
See what our happy users are sharing about us!
Frequently asked.Questions.
- Is Nautix a chatbot?
No. Chatbots follow pre-set scripts. Nautix reads the customer's message, checks your live systems, and takes action across marketing, sales, and support. It can qualify a lead, resolve a service issue, collect a payment, trigger a workflow, or escalate with full context when needed.
- Which channels does Nautix work on?
Nautix works across WhatsApp, Instagram DMs and comments, Facebook Messenger, and Facebook comments. It can engage, qualify, support, and resolve on the channel the customer used, while keeping full context across channels whenever a workflow needs to continue elsewhere. No inbox switching. No lost conversation history.
- How long does setup take?
The Starter plan goes live in 48 hours. The Growth plan takes 5 working days. The Scale plan takes 7-10 working days. Setup includes connecting your channels, configuring the workflows for your use cases, integrating your backend systems, and testing with real interactions before going live. You do not need a developer on your team.
- Can Nautix work with our current setup?
Yes. Nautix works with the tools your business already relies on across operations, support, payments, and customer records. If you do not yet have a structured backend, Nautix can still start from a CSV or another regularly updated data source.
- What happens when Nautix cannot resolve something?
Nautix escalates to a human agent with full context. Every escalation includes the full conversation transcript, live system data at the time of escalation, the steps the AI already took, and the customer's sentiment. Your agent starts solving immediately and never asks the customer to repeat their problem.
- Is payment integration included in all plans?
Yes. Payment integration is included in all Nautix plans, supporting card payments, mobile money including M-Pesa and equivalent local rails, and bank transfer where applicable. Nautix can initiate payment from the active conversation flow, confirm it in real time, update the account or ledger, and send a receipt automatically.
- What if our customers prefer talking to a human?
Most customers prefer getting their problem solved quickly. When a customer explicitly requests a human, Nautix escalates immediately with full context. Human interaction is preserved for the moments where it genuinely adds value.
- Is our customer data safe?
Nautix does not store financial data. Backend queries are made in real time and sensitive data is not retained on Nautix servers. Conversation logs are encrypted and can be accessed by your team through the admin dashboard with the right permissions. Interactions comply with applicable data protection regulations in your market.
- Do you offer a trial or pilot?
Yes. We offer a 7-day performance pilot for new clients. If Nautix does not measurably improve your response time, resolution rate, or lead follow-up consistency within 7 days, you do not pay for that period.
- How is Nautix different from Wati or Respond.io?
Tools like Wati and Respond.io help teams organize and route conversations. Nautix is built to do the work inside the conversation itself: qualify leads, resolve routine issues, trigger backend actions, collect payments, and escalate only when human judgment is needed. It is not just inbox management. It is an execution layer.
Your next customer is
expecting more than a reply.
Book a 15-minute live demo and see Nautix working across your real channels, workflows, and customer journeys. We will show you how it can qualify leads, resolve issues, and move conversations forward without the usual manual back-and-forth.
7-day pilot - If Nautix does not work the way we showed you, you do not pay for that period.