Instant Response
< 60sFirst response to every booking enquiry, day or night
Travel & Hospitality
Bookings that runaround the clock.
Nautix answers every enquiry, books rooms and trips, and supports travelers through the journey on WhatsApp, then routes complex itineraries and anything urgent to your team. A midnight enquiry is a booking by morning, not a lost lead, and every conversation stays visible in one inbox where your team can step in at any time.
Trusted by leading teams across Kenya
Your enquiries arrive at all hours.Your desk does not.
Travelers plan at night and across time zones, and they book with whoever answers first. Agents spend the day repeating availability and prices, in-trip questions pull staff away from selling, and past guests are rarely brought back because no one has time to follow up.
After-hours enquiries go unanswered
The booking goes to whoever replied first, and that is rarely the desk that was closed overnight.
Agents repeat the same details
Availability, prices, and inclusions, asked and answered over and over instead of closing bookings.
Past guests are never brought back
Reviews, repeat trips, and seasonal offers slip because follow-up depends on someone remembering.
Capture the bookingwhile the desk is closed.
A traveler taps your ad or messages your number, and the Nautix AI Agent answers instantly. It checks availability, quotes the price, recommends options that fit, and books, day or night, so a late-night enquiry becomes a confirmed booking instead of a lost lead.
1
Round-the-clock answers
Every enquiry from ads, your site, or a repeat guest is answered in seconds.
2
Availability and pricing on the spot
Dates, rooms, seats, and inclusions answered from your own content.
3
Books and takes payment
The traveler confirms and pays in the same thread.
Every booking lands in your team inbox, and staff can take over any conversation with one tap.
Everything they need,before they ask.
Once a trip is booked, Nautix sends the confirmation and itinerary, collects any details you need, and reminds travelers of what to bring and when to be ready, so guests arrive prepared and your desk fields fewer pre-trip calls.
1
Confirmation and itinerary in-thread
The full booking and schedule land in the chat they already use.
2
Pre-trip details collected
Passenger names, pick-up points, and preferences captured before departure.
3
Timely reminders
Balance due, check-in, pick-up time, and what to pack, sent automatically.
Your desk sees every upcoming trip in the inbox and can personalise any itinerary or message.
A travel desk in their pocket,day and night.
Questions do not wait for office hours while someone is traveling. Nautix answers trip questions, handles standard changes, and offers add-ons in-thread, and when a traveler needs to talk, WhatsApp voice picks up. Anything urgent goes straight to your team.
1
Answers on the move
Directions, timings, and inclusions answered instantly, wherever the guest is.
2
Add-ons at the right moment
Excursions, upgrades, and extra nights offered while interest is high.
3
Voice when it is needed
A traveler can call in and be helped, or reach a person fast for anything urgent.
Your team monitors active trips in the inbox and takes any thread the moment a traveler needs a person.
Turn one tripinto the next booking.
The return home is the start of the next booking. Nautix asks for a review at the right moment, rewards repeat travelers, and plans seasonal offers and win-back campaigns, so past guests come back instead of being forgotten.
1
Reviews at the right moment
A feedback request just after the trip, when the memory is fresh.
2
Plan with AI
Describe a seasonal or win-back campaign in plain language and Nautix drafts the audience, timing, and message.
3
Rewards for repeat travelers
Loyalty perks and repeat-guest offers keep your best customers coming back.
Your team approves every campaign before it sends, and sees who replied in the inbox.
Nautix runs the booking.People handle the exceptions.
Nautix handles the high-volume logistics of enquiries, bookings, and standard support, and the moment a conversation needs judgment, a bespoke itinerary, a refund, or anything urgent while someone is traveling, the thread lands with your team, with the full history attached. You decide where the line sits, and every conversation, automated or human, lives in one shared inbox your team controls.
Zero-loss escalation
Nautix resolves
Autonomous, instant tier-1 resolutions
- Availability, prices, and inclusions
- Standard bookings and payment links
- Confirmations, itineraries, and reminders
- Standard changes and add-ons
- Reviews, loyalty, and win-back
Routes to your team
Full context dispatched instantly
- Bespoke and multi-stop itineraries
- Refunds, cancellations, and disputes
- Urgent situations during travel
- Special requests needing judgment
- Complaints and anything the AI is unsure of
What always-on bookingdelivers
Triage Efficiency
2×–3×More after-hours bookings captured
Retention
30–45%More add-ons booked with in-trip offers
Growth Velocity
60–70%Of trip questions answered without staff
Frequently askedquestions
See a midnight enquiry become a booking.
Book a demo and bring whoever runs reservations. We will show you a live enquiry booked end to end on your own packages.
No credit card · 30-day free pilot · Cancel anytime